Quality Perfomance Indicator For Accounting Personnel

Duration :

2 days ( 9am – 5pm )

Medium :

English & Bahasa Malaysia

Register Before:

–

Who should attend:

Management side, manager, supervisor, human recourse, accountant

• Understand that there are other essential factors combine with financial factor that determine the overall goals of the organization
• Focus on the aspects or areas of your organization’s performance that are critical or vital for your ongoing and future success.
• It helps measure your success in key process and areas that affect your employee, customers, shareholder and stakeholder This comprehensive two-day program shows you how to become a better personnel by learning how to apply the Quality Performance Indicator to your organization success understanding on the key success factor of your organization.
• Attend these intensive two days of training and gain knowledge that you’ll use throughout your career

• Participants will GAIN an understanding on how Quality Performance Indicator will help to linked the overall goals of the organization.
• Participants will UNDERSTAND how the financial and operational goals· are equally important for each organization.
• Participants will DISCOVER how to measure actual performance against key success factor.
• Participants will LEARN how Quality Performance Indicator will make the decision making process easier.
• ENSURE that the participant will learn how to improve personnel awareness of maintenance performance. How to analyse the operational details of the organization.
• Participants will LEARN how to empower employee and provide them with the relevant information to learn.
• Participant will be able to IDENTIFY Quality Performance Indicator, their role in management and govermance of the organization and how to implement the Quality Performance Indicator for success.

• Lectures
• Indoor Activities
• Workshop
• Case Studies
• Presentations
• Discussion

MODULE 1: INTRODUCTION

• Definitions
• Objective
• Purpose
• Components

MODULE 2: WHY DO WE NEED QUALITY PERFORM-ANCE INDICATOR?

• Why use QPI?
• Benefits of QPI
• Your strategy need QPI
• Your people need QPI
• What wrong with traditional accounting based infor-mation

MODULE 3: PERFORMANCE MANAGEMENT

• 4 type of performance management
• Basic

MODULE 4: CHARACTERISTICS, ADVANTAGES & DISADVANTAGES

• Characteristics of good QPI
• Advantages
• Disadvantages

MODULE 5: ORGANIZATIONAL CONTROL: KEY MAN AGEMENT FUNCTION

• Meaning of control
• Balance scorecard
• The changing philosophy of control

MODULE 6: ALIGNING QPI WITH STRATEGY

• Type of quality performance indicator
• A contribution to strategy
• Strategy map
• Linking the workface to strategy objective
• QPI Metric flow
• Cost of quality

MODULE 7: HOW TO DESIGN QPI

• What to measure?
• Rules for developing QPI

MODULE 8: IMPLEMENTING QPI

• Reporting requirement
• How do we implement?
• Assess – Plan – Do- Advance
• How do we measure?
• Tips for success

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