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Expanding Administration, Clerical & Secretarial Skills for Peak Performance Workshop
Secretaries and Personal Assistants perform a variety of administrative support and clerical duties necessary to every levels of business to ensure the smooth running of an organisation. This course will enable participants to handle their varied responsibilities in an efficient approach. Individuals who possess strong communication, information management tasks and business skills are in demand for this type of employment. The extent and complexity of their duties can depend on a number of factors, including: Education and certification. Experience in…
Find out more »Telephone Skills & Excellent Customer Services
To develop, a customer-oriented, culture in the company. To help the participants to align the company‘s customer service efforts in a similar direction. To learn, skills and techniques, to build and manage a good customer service team. To apply a polished greeting that will make the caller feel welcomed and secured. To create a greater awareness, and enhance the Company‘s service image. How to handle the most challenging situations encountered during interactions with the customers. For More Info: [dt_button size="big"…
Find out more »Kepimpinan & Penyeliaan yang Berkesan
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Find out more »Professional Sales Excellence Training
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Find out more »Effective Budgeting & Cost Control Training
PROGRAM OVERVIEW This training provides the theoretical basis and necessary skills to develop an employee strategic planning and budgeting processes. A strategy is a long-term plan of what an organization is going to do to achieve its overall policy. Our 2 days training will enable participants to develop a framework that links strategies to annual budget and targets and aims for high levels of management and organizational performance. View More Info More Details…
Find out more »Managing Customer and Complaints
PROGRAM OVERVIEW This program will do just that in addressing the situation caused by people and should be solved by people. Therefore, creating a better working environment and at the same time enhancing the quality of life of the personnel involved as a personnel as well as a person. Thus, live becomes better at work and at home. Let’s stop worrying and start living! View More Info More Details Download Our Brochure [dt_button…
Find out more »Finance Management Course for Non-Finance Professionals
PROGRAM OVERVIEW This comprehensive two-day program shows you how to become a better team by learning how to apply the basic financial principles to your organization success. It will provide you with better understanding on the finance related issue of your organization. It cuts through the theory and jargon to provide practical and friendly training in the essential financial skills that every Managers needs. Attend these intensive two days of training and gain vital financial knowledge you’ll use throughout your…
Find out more »Quality Perfomance Indicator For Accounting Personnel
PROGRAM OVERVIEW This comprehensive two-day program shows you how to become a better personnel by learning how to apply the Quality Performance Indicator to your organization success understanding on the key success factor of your organization. View More Info More Details Download Our Brochure Download
Find out more »Professional Grooming
INTRODUCTION This training program aims at instilling mind-set of excellence and developing skills of outstanding personal branding and business etiquette for all employees, so that, ultimately they are able to perform the highest level of personal attributes towards achieving success in life. More Info View Details Download Brochure Download
Find out more »Rigging & Slinging
INTRODUCTION This comprehensive and intensive course has been developed to address all the applicable Laws and regulations (Factories and Machineries Act 1967) and OSHA 94 for rigging and slinging operators of overhead lifting equipment. View More Info : View Details Download Our Brochure : Download Brochure
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