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The Myers-Briggs Type Indicator® (MBTI®) assessment has helped millions of people worldwide gain insights about themselves and how they interact with others—and improve how they communicate, learn, and work. It provides a powerful framework for building better relationships, driving positive change, harnessing innovation, and achieving excellence. The MBTI assessment makes Carl Jung’s theory of psychological type both understandable and highly practical by helping individuals identify their preferences in four areas.

ASL For Members | ASL Training


  • Identify & understands types of customers
  • Increase human (personnel) performance & limitation
  • Identify & understand personal profile/type
  • Identify personal strength in dealing with customers
  • Examining various techniques in dealing & serving customers
  • Achieving company’s vision & mission when dealing with customers
  • Analyze why customers complaints
  • Identify & analyze various ways of dealing with complaints
  • Enhance life & work quality
  • Live life efficiently & effectively


  • Lectures Discussion
  • Group Workshops
  • Individual/Group Presentation
  • Personal Action Plans


    • Customers Identification
    • Hospitality Service Adoption
    • Personal Development
    • Customer Relations
    • Building The Positive Corporate Image
    • Mastering Communication
    • Communication Core
    • Getting The Message Across
    • Managing Customers
    • Action Plans

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