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Front Line & Customer Service Training
OBJECTIVE To develop a customer-oriented culture in the company. To help the participants to align the company’s customer service efforts in a similar direction. To learn skills and techniques to build and manage a good customer service team. To enhance communication skills to improve internal and external customer service. To create a greater awareness of maintaining the Company’s service image. To leverage competition through customer intimacy. To equip the team with tools and skills in setting quality standards and effectively…
Find out more »HUMAN RESOURCE MANAGEMENT FOR NON HUMAN RESOURCE
OBJECTIVE Employing people with the “Right Fit” is a crucial factor in the success of any business and making a bad recruitment decision can prove costly and time-consuming. Therefore, line managers have varying degrees of involvement in HR related activities and it is critical that they understand, and operate within best practice and comply with legislation. HR for Non HR is a two-day program taking the line manager or anyone related through the complete employee lifecycle from pre-recruitment to post-termination…
Find out more »Quality Perfomance Indicator For Accounting Personnel
Program Overview : Understand that there are other essential factors combine with financial factor that determine the overall goals of the organization Focus on the aspects or areas of your organization’s performance that are critical or vital for your ongoing and future success. It helps measure your success in key process and areas that affect your employee, customers, shareholder and stakeholder This comprehensive two-day program shows you how to become a better personnel by learning how to apply the Quality…
Find out more »Operating Process & Maintenance of Centralized Air Conditioning System
Program Overview : The program covers all discussions on air-conditioning and refrigeration systems. View More Info : View Details Download Our Brochure : Download Brochure
Find out more »Product Brand Management
Program Overview : Understand that there are other essential factors combine with financial factor that determine the overall goals of the organization Focus on the aspects or areas of your organization’s performance that are critical or vital for your ongoing and future success. It helps measure your success in key process and areas that affect your employee, customers, shareholder and stakeholder This comprehensive two-day program shows you how to become a better personnel by learning how to apply the Quality…
Find out more »Finance For Non Finance Professional
INTRODUCTION Finance for non-finance professionals was design to give the opportunity for Managers level to understand how the finance team work and react to any issue. In the real world, business is about understanding how the figure been presented. More than ever before, today’s non finance professionals are required to understand and speak the language of finance and accounting in order to achieve organization goals, objectives and bottom-line results. In this training, you’ll gain the finance and accounting savvy you…
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