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Front Line & Customer Service Training
OBJECTIVE To develop a customer-oriented culture in the company. To help the participants to align the company’s customer service efforts in a similar direction. To learn skills and techniques to build and manage a good customer service team. To enhance communication skills to improve internal and external customer service. To create a greater awareness of maintaining the Company’s service image. To leverage competition through customer intimacy. To equip the team with tools and skills in setting quality standards and effectively…
Find out more »Product Brand Management
Program Overview : Understand that there are other essential factors combine with financial factor that determine the overall goals of the organization Focus on the aspects or areas of your organization’s performance that are critical or vital for your ongoing and future success. It helps measure your success in key process and areas that affect your employee, customers, shareholder and stakeholder This comprehensive two-day program shows you how to become a better personnel by learning how to apply the Quality…
Find out more »Kepimpinan & Penyeliaan yang Berkesan
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Find out more »Professional Sales Excellence Training
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Find out more »Effective Budgeting & Cost Control Training
PROGRAM OVERVIEW This training provides the theoretical basis and necessary skills to develop an employee strategic planning and budgeting processes. A strategy is a long-term plan of what an organization is going to do to achieve its overall policy. Our 2 days training will enable participants to develop a framework that links strategies to annual budget and targets and aims for high levels of management and organizational performance. View More Info More Details…
Find out more »Managing Customer and Complaints
PROGRAM OVERVIEW This program will do just that in addressing the situation caused by people and should be solved by people. Therefore, creating a better working environment and at the same time enhancing the quality of life of the personnel involved as a personnel as well as a person. Thus, live becomes better at work and at home. Let’s stop worrying and start living! View More Info More Details Download Our Brochure [dt_button…
Find out more »Finance Management Course for Non-Finance Professionals
PROGRAM OVERVIEW This comprehensive two-day program shows you how to become a better team by learning how to apply the basic financial principles to your organization success. It will provide you with better understanding on the finance related issue of your organization. It cuts through the theory and jargon to provide practical and friendly training in the essential financial skills that every Managers needs. Attend these intensive two days of training and gain vital financial knowledge you’ll use throughout your…
Find out more »Quality Perfomance Indicator For Accounting Personnel
PROGRAM OVERVIEW This comprehensive two-day program shows you how to become a better personnel by learning how to apply the Quality Performance Indicator to your organization success understanding on the key success factor of your organization. View More Info More Details Download Our Brochure Download
Find out more »Professional Grooming
INTRODUCTION This training program aims at instilling mind-set of excellence and developing skills of outstanding personal branding and business etiquette for all employees, so that, ultimately they are able to perform the highest level of personal attributes towards achieving success in life. More Info View Details Download Brochure Download
Find out more »Rigging & Slinging
INTRODUCTION This comprehensive and intensive course has been developed to address all the applicable Laws and regulations (Factories and Machineries Act 1967) and OSHA 94 for rigging and slinging operators of overhead lifting equipment. View More Info : View Details Download Our Brochure : Download Brochure
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