ASL For Members | ASL Training INTRO | ASL Training



Effectively communicating to your employees will result in a more efficient operation and will help achieve the bottom-line objectives of any company, business, or basic interaction. As a supervisor, your communication skill is critical in directing the actions of your direct reports. This supervisory skills course in communication will enable you to become a better communicator for yourself, and for your organization. You will learn how to communicate effectively, which will help you to maximize “work through others” to get the job done.




  • Recognizing communication problems and barriers.
  • Implementing techniques to resolve communication problems and barriers. Demonstrating the basic general rules of effective communication.
  • Using special techniques in specific communication situations.




  • Power-point slide presentation.
  • Participant’s handbook Individual & small group exercises.
  • Role plays & case studies.
  • Personal Action Plan




  1. What is Communication?
  2. Who is Responsible for Communicating Effectively?
  3. Why Supervisors Need to be Effective Communicators?
  4. 7 Barriers to Effective Communication Identify Where Difficulties in Communication Arise.
  5. The 6 Common Causes of Communication Failure.
  6. Setting the Stage for Effective Communication.
  7. The Communication Situation Communicating Effectively.
  8. Written Communication.
  9. Phone Conversations.
  10. Communicating to a Group.
  11. Listening.
  12. Inhibiting Communication from Your Employees.
  13. How should you react to news.
  14. Communicating With Customers.

Request Proposal | ASL Training

Customize Your Own Training Program

Click button below to tells us what kind of training you need.

Get AWESOME Price Now!

Subscribe now and get your special price from us!

We will never give away, trade or sell your email address. You can unsubscribe at any time.