Increase human (personnel) performance & limitation
Identify & understand personal profile/type
Identify personal strength in dealing with customers
Examining various techniques in dealing & serving customers
Achieving company’s vision & mission when dealing with customers
Analyze why customers complaints
Identify & analyze various ways of dealing with complaints
Enhance life & work quality
Live life efficiently & effectively
Lectures Discussion
Group Workshops
Individual/Group Presentation
Personal Action Plans
Customers Identification
Hospitality Service Adoption
Personal Development
Customer Relations
Building The Positive Corporate Image
Mastering Communication
Communication Core
Getting The Message Across
Managing Customers
Action Plans
We are very sure that having a great customer service team can make our business grow rapidly, it will be awesome if their knowledge can be added on with some great negotiation skills. Try here
Upcoming Trainings
Testimonials
Good and full of value added.
Rooben Liner Semiconductor
Program yang sangat baik dan boleh digunakan dalam kehidupan seharian.
Muhamad Saiful UM
Interesting course and method with useful info. It manage to grab my attention and focus throughout the course.
Norazwa MMC
Excellent and awesome class!
Anuar Epic
Amat memuaskan dan memberikan motivasi.
Mansor Salim Rakyat Holding
Very good leadership module!
Siva Rockwool Malaysia
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