BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ASL Training - ECPv4.5.2.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:ASL Training
X-ORIGINAL-URL:https://www.asl-solutions.com
X-WR-CALDESC:Events for ASL Training
BEGIN:VEVENT
DTSTART;VALUE=DATE:20151116
DTEND;VALUE=DATE:20151117
DTSTAMP:20260430T060636
CREATED:20151001T013008Z
LAST-MODIFIED:20151001T014535Z
UID:1061-1447632000-1447804799@www.asl-solutions.com
SUMMARY:Front Line & Customer Service Training
DESCRIPTION:OBJECTIVE\n\n\tTo develop a customer-oriented culture in the company.\n\tTo help the participants to align the company’s customer service efforts in a similar direction.\n\tTo learn skills and techniques to build and manage a good customer service team.\n\tTo enhance communication skills to improve internal and external customer service.\n\tTo create a greater awareness of maintaining the Company’s service image.\n\tTo leverage competition through customer intimacy.\n\tTo equip the team with tools and skills in setting quality standards and effectively monitoring them.\n\tTo arm participants with abilities to proactively solve customer problems before it arises.\n\n 
URL:https://www.asl-solutions.com/training/front-line-customer-service-training/
LOCATION:No. 1\, Jalan Merah Kesumba U9/18\, Seksyen U9\,\, Shah Alam\, Selangor\, 40000\, Malaysia
CATEGORIES:Public Training
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END:VCALENDAR