Lean Six-Sigma

Duration :

2 days ( 9am – 5pm )

Medium :

English

Register Before:

–

Who should attend:

• Manager level in any department
• Senior Executive
• Human Resources Executive
• Production Executive
• Quality Assistance Executive
• All Level in Manufacturing.

 Advance understanding of Lean Six Sigma Concept

• Lecture and Case Study according client process flow
• This program is divided into several sub topics. Each sub topic will be discussed within 1 hour with some activity involved.

PART 1 : LEAN THINKING

Topic1 : Principle of Lean Thinking

Understand the BASIC Lean concept, which is simply a method of streamlining a process, resulting in increased revenue, reduced costs and improved customer satisfac-tion. Organization, which face rising cost and competi-tion must transform into Lean.

Topic 2 : Lean Management System

Understand the basis in deploying Lean Management System. The key components that make difference are :

Alignment of goals

Disciplined adherence to process

Standard Work / Standard Time

Visual Management (basis of 5S)

Coaching for Continuous Improvement (Kaizen)

Topic 3 :Understand WASTE

Get to understand the basic 7 waste. Learn its definition in depth. Proper understanding will lead to simple and easier identification of internal waste. Look into NVA (non value added) activities.

ACTIVITY :Understand “YOUR COMPANY” Waste / NVA

Participant shall identify company internal waste and relate it with the basic 7 waste.

Topic 4 : Basic Lean Tools

Understand basic LEAN tools such as; Value Stream Map (VSM), Spaghetti Chart, Swim Lane Chart, TAKT Calcula-tion &Yamazumi Chart which is commonly used to iden-tify NVA (Non Value Add) from with the work process. By understanding this basic tools, participants are able to use immediately to identify NVA.

Activity : Plotting VSM, Spaghetti Chart & Swim Lane Chart

Lean Tools are used widely within the entire organization from Administration, HR, Accounts, QA, Production etc. By looking at it holistically, we are able to reduce waste through a KAIZEN Activity

PART 2 : LEAN SIX SIGMA

Topic 5 : The Lean Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control)

Understand the most basic and powerful Lean Six Sigma process improvement methods. It’s the backbone of Six Sigma methodology. DMAIC delivers sustained defect-free performance and highly competitive quality costs over the long run.

Step 1 – Define, Step 2 – Measure, Step 3 – Analyze, Step 4 – Improve, Step 5 – Control

Other related tools such as Pareto Chart, Fishbone Dia-gram, 5 WHY Analysis, Histograms, tree Diagrams etc will be introduce as tools in Step 3.

Activity : Plotting DMAIC

Topic 6 : Lean Six Sigma Management System

It’s a combination of 2 methodology; Lean Methodology and Six Sigma Methodology. In combination, its focuses on wastes by staffs in completing their daily tasks, looking into business process bottlenecks which further slower down a business process significantly and focusing on Total Customer Satisfaction. Use Lean basic tools for im-provement and Six Sigma as key indices for monitoring.

Topic 7 : Mental Models

Understand the 5 basic mental models (mind sets); Techno-centric, Customer-Centric, Business-Centric, Per-sonal-Centric and Innovative-Centric. Learn the 4 basic steps to changing mental mindsets. Understand the 5 forces, which influences these mental models.

Topic 8 : Critical Success of Lean Six Sigma Implementation

Understand some tips on method to transform worker’s “think & behave”. This session will help to facilitate the lean startup and its sustainability. Getting the right man-agement strategy will ensure success implementation.

Activity : Case Study on Critical Success Factor

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