Practical Kaizen – Continuous Process Improvement

Introduction

There is an old Japanese saying which says that “If you don’t see your Japanese friend for 3 days, please take a close look at him when you see him next, because he would have CHANGED!”

Continuous improvement to the Japanese is a way of life. Thus, Kaizen is a Japanese concept which has pushed Japanese organizations to perform exceptionally well in a short span of time. This 2 day program will address all pertinent issues relating to continuous improvement.

Methodology

• Interactive lecture presentation
• Case studies
• Individual exercises
• Group assignments and discussions
• Workshop style activities

COURSE OUTLINE

Session 1    Introduction of Terms & Definitions

• The Kaizen terminology
• Background and origin of Kaizen
• The benefits of Kaizen implementation

Session 2    The Kaizen Concept

• Why continual improvement is necessary?
• The Japanese Miracle
• Kaizen – The Concept!
• Kaizen and the suggestion scheme
• Kaizen – The Practice!
• Kaizen philosophies and principles

Session 3    Establishment of Kaizen Program

• Where does continual improvement start?
• Which functions are involved?
• The 3 classes of Kaizen implementation
• Defining roles and responsibilities
• The critical success factors
• Model for managing Kaizen

2.0       COURSE OUTLINE (Cont’d)

Session 4    Kaizen & the Organizational Culture

• Detection to prevention – a culture change
• Resistance to change
• Overcoming resistance to change

Session 5    Implementing the Kaizen Program

• Kaizen principles to remember
• Communication and Kaizen understanding
• Setting the Kaizen teams
• Kaizen teams in action
• Kaizen checklist to gauge your organization

Session 6    Solving Live Problems Brought to the Seminar by Participants

• How to integrated Total Quality/Asset/Service/Flow Management?
• KAIZEN approaches to problem solving

Feedback, Post Test and Evaluation

End of Program

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