There is an old Japanese saying which says that “If you don’t see your Japanese friend for 3 days, please take a close look at him when you see him next, because he would have CHANGED!”
Continuous improvement to the Japanese is a way of life. Thus, Kaizen is a Japanese concept which has pushed Japanese organizations to perform exceptionally well in a short span of time. This 2 day program will address all pertinent issues relating to continuous improvement.
- Interactive lecture presentation
- Case studies
- Individual exercises
- Group assignments and discussions
- Workshop style activities
Session 1 Introduction of Terms & Definitions
- The Kaizen terminology
- Background and origin of Kaizen
- The benefits of Kaizen implementation
Session 2 The Kaizen Concept
- Why continual improvement is necessary?
- The Japanese Miracle
- Kaizen – The Concept!
- Kaizen and the suggestion scheme
- Kaizen – The Practice!
- Kaizen philosophies and principles
Session 3 Establishment of Kaizen Program
- Where does continual improvement start?
- Which functions are involved?
- The 3 classes of Kaizen implementation
- Defining roles and responsibilities
- The critical success factors
- Model for managing Kaizen
2.0 COURSE OUTLINE (Cont’d)
Session 4 Kaizen & the Organizational Culture
- Detection to prevention – a culture change
- Resistance to change
- Overcoming resistance to change
Session 5 Implementing the Kaizen Program
- Kaizen principles to remember
- Communication and Kaizen understanding
- Setting the Kaizen teams
- Kaizen teams in action
- Kaizen checklist to gauge your organization
Session 6 Solving Live Problems Brought to the Seminar by Participants
- How to integrated Total Quality/Asset/Service/Flow Management?
- KAIZEN approaches to problem solving
Feedback, Post Test and Evaluation
End of Program