Call Us Now | 03 5131 4978

Email Us at icare@asl-solutions.com

Duration :

1 Day ( 9am – 5pm )

Medium :

English

Register Before:

Who should attend:

  • Secretary
  • Receptionist
  • Sales Presenter
  • Business Developer
  • Project Manager
  • Decision Maker
  • Head Of Department

  • Junior Executive

  • Customer Services

  • People Who Dealing With Customers

  • Anyone That Related To this Training Need To Attend.

 

Latest Promotion | ASL Training

 

INTRO | ASL Training

  • Every organization has its “personality”, culture and system of doing things, including a code of dressing.
  • To succeed in such an environment, you must look, act and live the part. Hence, as support associates, it is you, who project the corporate image of the organization.
  • Your appearance, behavior, attitude and conduct will certainly leave a lasting impression on your guests/clients.
  • To the outside world, you are a re-flection of your organization and within the organization, you are a reflection of its value, style and culture.

OBJECTIVE-01

Upon completion of the program you should be able to:

  • Project a professional image at workplace
  • Become “positive” models to your staff & colleagues
  • Communicate effectively & understand body language
  • Know the importance of proper appearance & grooming
  • Understand the general guideline in business etiquette

METHODOLOGY-01

The training delivery will be approached through various methods i.e. facilitations, live demonstrations and active participation from the participants.

COURSE OUTLINE-01

1. Building Professionalism

  • lements of Success
  • Levels of Awareness
  • Elements of Professionalism (3Cs)
  • Criteria for Professional Image
  • Formula for Professional Success

2. Work-Out Your Professional Image

  • First Impression is the lasting Impression
  • Barriers to polished professional image
  • Tips to polish your Image

* Head to Toe

–> Know your skin type

–>Proper face & body care

3. Professional Make-up

  • Hair – Facial hair/ Hair Style/Hair Colors/
  • Scarves- Styles/Colors
  • Cosmetics
  • Fragrances
  • Accessories

ASL For Members | ASL Training

 

4. Understanding My Style

  • Understanding the levels of Authority/Hierarchy
  • Establishing professional Presence
  • Establishing Colors for Me and My Authority
  • Understanding My Body Shape
  • Guideline to Business Attire (Men/Women)
  • Guidelines to dressing for all occasions

5. Business & Social Etiquette

  • Establishing behavioral manners for formal or informal situation
  • Introduction

a) Understanding the principles for:

–> Social Events

–>Formal/Office Environment

–>Levels of Authority

b) The Hand Shake

–>Various ways or Styles

c) Behavior/Posture

–> Establishing Office Vs Social Behavior

–> Establishing the Proximity/Distance

–> Establishing the correct posture (standing/sitting/walking)

Download Brochure

Register Now | ASL Training

Customize Your Own Training Program

Click button below to tells us what kind of training you need.

Get AWESOME Price Now!

Subscribe now and get your special price from us!

We will never give away, trade or sell your email address. You can unsubscribe at any time.