Excellence Secretary Workshop

At this program’s conclusion, participants should be able to:

• Understand oneself and others better through personality
• Improve communication for better relationship
• Visualize personal and professional success
• Develop a positive towards time management by recognizing the importance and benefits of time management and tools, technique and processes effectively for better results.
• Write SMART goals and explain their benefit.
• Identify their own particular time wasters and adopt strategies for eliminating them from their work pattern.
• Recognize the different types of stress, their benefits or consequences.
• Apply stress management technique for improving personal effectiveness and productivity.

• Using presentation technique through interactive lectures
• Group activities
• Learning activity through implemen-tation
• Discussion
• Role Play
• Video
• Games & Simulations

DAY 1

Personality Profiling

• Understand oneself and others
• Personal ownership for behavioral style
• How to adapt your style to others
• Elements of your style that interfere with performance
• Behaviors that need changing to enhance effectiveness
• Assess your individual strengths
• SWOT

Managing Yourself for Success

• Identify self-defeating feelings that limit personal growth, professional growth and success
• Establish goal setting for personal improvement
• Establish goal setting for professional improve-ment
• How to set personal goals aligned with organiza-tional goals
• Visualizing for success
• Create awareness about life-enhancing changes that you’d like to make
• Ownership for daily choices

Powerful Communication Tools

• Ownership for conflict resolution
• Dealing with Difficult People
• How to listen with intent and understanding
• The choice of listening versus hearing
• How to listen to criticism without defensiveness
• Assertive vs Aggressive vs Passive

Planning and Prioritising Wisely

• What is Personal Effectiveness?
• Creating Your Productivity Journal
• Maximizing the Power of Your Productivity Journal
• The Urgent vs Important Matrix
• The Glass Jar: Rocks, Pebbles, Sand, and water

Tackling Procrastination

• Why We Procrastinate
• Nine Ways to Overcome Procrastination
• Eat That Frog!

DAY 2

Evaluate Current Usage Of Time

• Keeping a time log.
• Identifying your personal time wasters.
• Dealing with interruptions.

Meeting Management

• Deciding if a Meeting is Necessary
• Using the PAT Approach
• Building the Agenda
• Keeping Things on Track
• Making Sure the Meeting Was Worthwhile

How can I deal with interruptions?

• Setting the limits
• Just say ‘no’
• What happens in an emergency

Understanding Stress

• What is Stress?
• Where does Stress Come from?
• What time of people are more prone to Stress?
• What are the common signs of Stress?
• The Effect of Stress on Physical Health and Well-being

How Can we Manage Stress Better?

• Become aware of your stressors, and your emotional and physical reactions to them
• Recognize what you can change
• Reduce your emotional reactions to stress
• Learn to moderate your physical reactions to stress
• Build your physical reserves
• Develop healthy eating habits
• Maintain your emotional reserves

The Power of Image

• What makes Image so IMPORTANT
• MIRROR MIRROR on the WALL
• Color and Style
• Make Up and Hijab Style for Women

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