2 days ( 9am – 5pm )
English & Bahasa Malaysia
Who should attend:
- Manager at all deparment
- General manager
- Head of department
- Today’s highly competitive business environment demands that individuals and the companies that employ them perform at higher levels and with greater speed than at any other time.
- Organization leaders and members alike must place a new emphasis on learning, harnessing individual and collective creativity.
- This will acquire a new type of workplace relationship. Coaching provides both a technology and a process for the new workplace relationship.
- It is about boosting staff and organizational performance by creating an environment that encourages active participation in learning and growth.
- Identify the role of the coach in developing people
- Complete supervisory style surveys to determine what kind of leader you are.
- Choose and develop a leadership style best suited to you and your organization.
- Discover techniques for responding to the individual motivations of your staff.
- Gain more from yourself, your employees and your organization.
- Learn essential management skills, from team-building to goal setting.
- Demonstrate effective use of the GROW model of coaching
- Provide effective performance feedback
- Translate what you learn into action.
- Experience based and participatory approaches Brainstorming,
- Group discussion with presentation,
- Group work,
- Sharing hand-on experience participants’ problem
- Raised during training workshop Simulation
- Role Play
- Case Studies
Module : Start with the End in Mind
- Setting the Goals and Expectations
- Ice Breakers & Energisers
Module One : Being a Coach
- Introduction to Coaching
- The spirit and practice of coaching
- The relationship between coaching and mentoring
- The benefits of coaching to: the organization, the coachee and the coach
- Crucial success factors in coaching
- Creating a symbiotic relationship between organizational and individual performance
Module Two : Coaching: The critical cornerstone of leadership
- The positive effect on the bottom line
- Reaping the emotional rewards of achievement
- Benchmarking coaching attitudes and skills
- Experiencing “magnificence”
Module Three : Know Thyself First Before Coaching Others : Personal Coaching Styles Inventory
- Brief about Personal Styles Inventory
- Profiling your personal behavior patterns
- The Director Style
- The Presenter Style
- The Mediator Style
- The Strategist Style
- Exploring Your Own Style
- Coaching the Different Style
- Exercise : Coaching the Different Types
Energizers : A Beautiful Day
Module Four : The GROW model
- Creating a learning environment
- GROW in Coaching
- Demonstrating the art of high-quality listening
- Asking structured questions
- Sharing perceptions
- Exercise : Structuring GROW Questions
Module Five : Honing Your Coaching Skill Set
- Leveraging coaching language techniques
- Utilizing the questioning technique
- The use of silence
- Coaching language patterns
- Clarifying goals
- Solving problems
- Overcoming limiting beliefs
- Exercise :Role play and practice on Reframing
Module Six : Motivational Coaching to Retain the GEMS
- The passion of the coach
- Instilling passion and commitment in others
- Optimizing individuality and uniqueness
- Understanding the different generations
- Co-achieving through mutual support and learning
Module : Application & Summary
- Review and Reflect on Day’s Achievements
- Evaluate the experience and plan for using the skills on the job
- Personal Action Plans and Commitment