Coaching For Performance

You may think that “high-performance coaching” means coaching for high performers – in other words, people who, for whatever reason, have been identified as “star talent.”

Actually, high-performance coaching is about helping all people reach their full potential, in any area of their lives. For the manager as coach, this means working with people to improve their performance at work.

The need for Managers to coach team members is understood, but what is the real purpose of coaching in management? Coaching is a tool for facilitating good decisions as well as for developing people to improve performance. Employee coaching is not merely a development tool. It is a total repackaging of the manager’s role.

At the end of the session, participants should be able to:

• Develop basic coaching skills and ability to manage in a non-directive coaching style using active listening and effective questioning
• Able to integrate these skills into day to day communication
• Enhance self-awareness and enable them to tap into their innate resources
• Apply coaching models in day to day communication
• Develop a more self- sufficient team
• Improve feedback skills
• Manage performance appraisal more effectively

• Interactive Presentation
• Coaching Practical
• Group discussion
• Exercises
• Personality Profiling
• Multimedia review
• Role Plays/Simulations
• Reflection and Debrief sessions
• Group Presentation
• Preparation of Coaching Assessment Tools

Module One: Defining Coaching

• What is Coaching
• WHO Coaches are
• WHAT Coaches do
• WHEN to Coach
• HOW to Coach
• Differences between coaching and other development approaches

Module Two: Roles of A Coach

• The role, skills and attributes of an effective coach
• The Coach and The Boss: A Comparison
• Coaching as a motivational tool
• How coaching can make performance appraisal easier
• Benefits of Coaching
• Principles of Coaching
• Coaching Process
• Small group practical activity, pairs exercise and group discussion

Module Three: Coaching Techniques

• Listening
• Questioning
• Clarifying
• Reflecting
• Giving Feedback
• Receiving Feedback
• Group discussion, presentation, question exercise, co-coaching exercise in pairs